Account deletion
Last updated: 29 October 2026
You can delete your Coloruna account at any time, at no cost. This page explains how to do it in the app, how to ask by email if you no longer have the app, what we delete, and what is kept and why.
At a glance
- Two ways: in the app (immediate), or by email to privacy@mail.coloruna.73lines.com (within 30 days).
- Deleted right away: your account, profile, synced artwork, AI pages, photos and everything linked to your account on our servers.
- Server backups that may still contain your data are replaced within 28 days.
- Deleting your account does not cancel a Coloruna Pro subscription. Cancel it in the App Store or Google Play.
Option 1: Delete in the app
- Open Coloruna and sign in.
- Go to Profile.
- Under Account actions, tap Delete account.
- If your account has a password, enter it to confirm. Then confirm the deletion.
Your account is deleted immediately and you are signed out on every device.
Option 2: Ask by email (no app needed)
- Email privacy@mail.coloruna.73lines.com with the subject Account Deletion Request.
- Send it from the email address of your Coloruna account, or include that address in the message.
- We may ask you to confirm that the account is yours, for example with a code sent to that address.
- We delete the account within 30 days of your request and email you when it is done.
What we delete
- Your account: email address, name, password hash, and your Google or Apple sign-in link. We also ask Apple to end Sign in with Apple for Coloruna.
- Your profile: photo, bio and preferences.
- Your artwork saved to your account, and your favourites.
- Photos you uploaded for AI pages, the pages made from them, and the words you typed with the pages made from them.
- Your AI page history and monthly counts, streak, rewards from ads, and notification settings.
- Your sign-in sessions and the notification tokens of your devices.
Artwork kept only on your device stays there until you delete the app or the artwork.
What is kept, and why
| Data | How long | Why |
|---|---|---|
| Server backups that may contain your data | Up to 28 days | Rolling backups to recover from failures; replaced on schedule |
| Purchase records | Under Apple's, Google's and RevenueCat's own policies | Payments and tax; they keep these independently |
| Usage analytics and crash reports | Under Google Firebase's retention settings | Linked only to an account id that no longer exists; never your email or name |
| A record of your deletion request | As long as the law requires | To show that we handled the request |
Delete some data without deleting your account
- Delete any artwork in My art.
- Photos and AI pages are deleted automatically after 90 days.
- To have other data deleted, email privacy@mail.coloruna.73lines.com.
Your Coloruna Pro subscription
Pro is billed by Apple or Google, so deleting your account does not stop it. To cancel:
- iPhone and iPad: Settings > your name > Subscriptions > Coloruna > Cancel Subscription.
- Android: Google Play Store > your profile icon > Payments & subscriptions > Subscriptions > Coloruna > Cancel.
Refunds are handled by Apple or Google under their policies.
Can I get my account back?
No. Deletion is permanent and the data cannot be recovered. You can create a new account with the same email later; it starts empty.
Contact
Deletion requests: privacy@mail.coloruna.73lines.com
Grievance Officer (India): grievance@mail.coloruna.73lines.com
General support: support@mail.coloruna.73lines.com
SEVENTYTHREE LINES DEVELOPMENT PRIVATE LIMITED, 808, The Capital 2, Science City Road, Sola, Ahmedabad, Gujarat 380060, IndiaSee also our Privacy Policy and Terms of Service.