Support
Need help with Coloruna? Write to us and a person will reply.
Email: support@mail.coloruna.73lines.com
Tell us your device (for example iPhone 15 or Pixel 8) and what happened. We usually reply within two business days.
Common questions
I bought Pro but the app does not show it
Make sure you are signed in to the same Coloruna account, then open the Pro screen and tapRestore purchases. Use the same Apple ID or Google account you bought it with.
How do I cancel Pro?
Pro is billed by Apple or Google. On iPhone and iPad: Settings > your name > Subscriptions > Coloruna. On Android: Google Play Store > your profile icon > Payments & subscriptions > Subscriptions > Coloruna.
I forgot my password
On the sign-in screen, tap Forgot password? and we will email you a code to set a new one.
An AI page did not work
AI pages are made by an outside service and can sometimes fail or be busy. A page that fails is not counted against your monthly pages, so try again a little later. Requests that our safety checks find unsafe are refused.
How do I delete my account?
In the app: Profile > Account actions > Delete account. Or see Account deletion to ask by email.
Privacy and terms
Read our Privacy Policy and Terms of Service.